Shop Policy

Payments:  Paypal - accepts all major credit cards

Shipping: All shipments made through USPS or UPS

Shipping Fees:
Puchases of $3.00- $49.00 ship for $6.00
Purchases of $50.00 - $99.00 ship for $11.00
Purchases of $100.00 and up ship for FREE!
*Shipping Fees apply to retail orders only*

Returns: Un-opened kits may be returned, when received, refund will be issued in original form of payment.  Shipping charges will not be refunded, returns shipped at buyers expense.

All Handmade felted goods are made to order.  Items ordered will not look exactly as shown in listing photos - this is the nature of hand crafted items!  Each gnome, home, monster, or animal ordered will be made specifically for you.  We will try and meet any and all custom requests, custom requests that included greater size or detail then the item description may increase item price - please email us for specific requests.

We wholesale our needle felting kits and felting tools to retail stores, please email us and we will send you our wholesale policy.